Legal and Compliance
Refund Policy
Explains cancellation, review and refund handling for web, PayPal and Apple App Store subscriptions.
Last updated: 2026-06-06
01Scope
This policy applies to web subscription fees collected directly by Trend. Third-party stores or payment channels may apply their own refund rules.
02Cancellation
Users may cancel automatic renewal at any time. Access normally continues until the end of the current paid period unless the payment channel or applicable law provides otherwise.
03Cases We Review
We review duplicate charges, unauthorized payments, failure to deliver purchased service and refunds required by law. Non-use, forgetting to cancel or disappointing market outcomes do not normally create an automatic refund right.
04PayPal and Web Payments
Contact [email protected] within 14 days of charge with the account email, transaction ID and reason. We normally complete an initial review within five business days.
05Apple App Store
Apple handles refund requests for App Store purchases. Submit requests through reportaproblem.apple.com or Apple Support. Trend cannot directly approve refunds for funds collected by Apple.
06Consumer Law
This policy does not limit non-waivable rights available under applicable consumer protection law.
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